This is one of the best works on apologetics that I've ever encountered.
The author approaches the subject from a philosophical perspective and
uses arguments that show how to reason with persons of different
religious persuasion whether they believe in a major religion, are
atheist/agnostic, or are pluralists (as so many are today). He shows how
popular culture has influenced some misconceptions that are frequently
encountered as well. He avoids the use of jargon. When he does use a
term that might be considered jargon, he explains it very simply and
uses analogies/illustrations so that the concept is very understandable.
There is also a glossary of some terms. The author's bibliography and
footnotes demonstrate his mastery of the subject. The index is great. It
is a HUGE book, but it's very readable. Highly recommended.